This document summarizes a presentation about strengthening operations at a particular Starbucks site. It outlines suggestions to: 1) revamp the employee reward process to higher motivate staff; two) tighten the main target on developing a soothing atmosphere because the "third position"; and three) measure profitability based on gross sales https://johnathanwtcfb.techionblog.com/34277935/the-hbs-case-solution-diaries