I the uninstalled the wicked gadget and made an effort to reinstall it, applying the first CD. To no avail; it encountered driver problems. Set up was aborted and a ‘Runtime Error’ was exhibited. I utilized HP’s Web site wizard to reinstall: same issue regarding the cartridge. Restart your printer https://customercare-support-number.com/call-1-877-717-6111-to-fix-printer-error-code-0x61011bed/